Frequently Asked Questions

Handmade Crochet

Due to the handmade nature of crochet, each item is truly one of a kind. While patterns, yarn and techniques are the same, slight variations in stitching, shape, and size might occur, making every piece unique. If you purchase two of the same items, they may have subtle differences, adding to their charm.

Shipping

USPS: tracked shipping for US orders. You will receive shipping confirmation email with your tracking number. Orders typically arrive within 3-7 days (after processing times) .

Processing Time

For digital orders, after payment you will receive an email containing the downloadable content.

Processing Times are : 1 - 3 days (not including the weekend)

This does not include shipping time.

Do you take custom orders？

No. I we do not take any custom work at this time. We re-stock our shop often with both new and existing items.

Refund Policy

We do not accept refunds. Due to the nature of our products. If there is a problem with your order, please reach out by email through our contact page or directly email: morecrochet@outlook.com

We will do our best too resolve the problem.

Care Instructions

Handwashing ONLY - Use a damp rag, soaked in cold water and a bit of soap. Softly scrub the dirty surface. Do NOT soak or dunk item in water. Lay flat to dry.

(Don’t wet any of the items that are made with wire as they could rust.)

WARNING

Plushie with "Safety Eyes" are NOT suitable for children under 5. They can be ripped out and be a choking hazard even though they are called "Safety Eyes". Items are handmade with soft yarn and stuffed with fiber fill. Handle them with care.